Terms and Conditions
1. Introduction and Acceptance of Terms
Welcome to Koko Bet. These Terms and Conditions ("Terms") constitute a legally binding agreement between you (the "User", "Player") and Koko Bet regarding your use of our website, our online casino, the sportsbook, and all related services. We request that you read these Terms carefully before creating an account or using our services.
By registering on Koko Bet, accessing the website, making a deposit, or placing bets, you declare that you have fully read, understood, and unconditionally agreed to these Terms. If you do not agree with one or more provisions in this agreement, you must immediately cease using our website and services.
2. Account Registration and Requirements
To use Koko Bet's real-money services, you are required to create an account. The opening and maintenance of an account are subject to strict requirements:
- Age Limit: You must be at least 18 years old, or the legal minimum age to gamble in the jurisdiction where you reside (if higher than 18). Underage gambling is a criminal offense, and Koko Bet reserves the right to request proof of age and suspend accounts pending verification.
- One Account per Person: It is strictly prohibited to create more than one account per person, household, IP address, or device. Multiple accounts are considered abuse and can lead to the immediate closure of all related accounts and the confiscation of any funds or winnings.
- Accurate Information: Upon registration, you are required to provide true, accurate, and current personal information. This includes your full name, date of birth, and residential address. You are responsible for keeping this information up to date.
- Personal Use: Your account is exclusively for personal, recreational use. You may not grant third parties access to your account, and you may not use your account for commercial purposes or on behalf of someone else.
3. Deposits, Withdrawals, and Verification (KYC)
Koko Bet highly values safe and transparent financial transactions. The following rules apply to all monetary traffic to and from your account:
- Payment Methods: You may only make deposits using payment methods (such as credit cards, e-wallets, or bank accounts) registered in your own name. The use of third-party payment methods is not permitted and will result in the rejection of the transaction.
- Anti-Money Laundering (AML) and KYC: In accordance with international anti-money laundering legislation, Koko Bet reserves the right to verify your identity, age, and the source of your funds (Know Your Customer). Before a withdrawal can be processed, we may request copies of your ID, proof of address, and proof of payment method.
- Withdrawals: We strive to process withdrawals as quickly as possible. However, before a withdrawal is approved, your account must be fully verified. Furthermore, all deposits must be wagered at least one (1) time on our games before a withdrawal can be requested, in order to combat money laundering.
4. Bonuses and Promotions
Koko Bet regularly offers bonuses, free spins, and free bets to enhance your gaming experience. Specific bonus terms and conditions apply to all promotions, in addition to these General Terms and Conditions:
Bonuses are typically subject to a wagering requirement. This means you must wager the bonus amount (and sometimes the deposit) a specific number of times before you can withdraw the bonus or the resulting winnings. Not all games contribute equally to these wagering requirements. It is strictly prohibited to engage in bonus abuse, such as applying risk-free betting strategies (e.g., betting on both red and black in roulette) solely to clear wagering requirements. Upon detection of bonus abuse, Koko Bet may void the bonus and any winnings.
5. Responsible Gaming
Gambling should remain a form of entertainment at all times. Koko Bet strongly encourages Responsible Gaming and offers various tools to help you keep your gaming behavior under control. In your account, you have the option to:
- Set daily, weekly, or monthly deposit limits.
- Apply a wager or loss limit to manage your budget.
- Take a temporary break (time-out) during which your account is frozen for a specific period.
- Request self-exclusion for a longer period (or permanently) if you feel that gambling is having a negative impact on your life.
We are not liable if you attempt to bypass self-exclusion by creating a new account using modified or false information.
6. Intellectual Property and Software
The entire content of the Koko Bet website, including but not limited to logos, brand names, graphic designs, texts, animations, software code, and game mechanics, is the exclusive intellectual property of Koko Bet or our software licensors. Users are expressly prohibited from copying, reproducing, distributing, decompiling, or using any material from our website for commercial or unauthorized purposes without prior written consent.
Koko Bet grants you a personal, non-exclusive, and non-transferable license to use our software for playing games via our website. Any misuse of the software, including the use of bots, AI software, or bugs (glitches) in the system to gain an unfair advantage, will lead to immediate removal from the platform.
7. Liability and Indemnification
While we do our utmost to provide an error-free and uninterrupted service, the Koko Bet platform is provided on an "as is" basis. We do not guarantee that the website will always be uninterrupted, secure, or free from errors, viruses, or technical malfunctions.
Under no circumstances shall Koko Bet, nor its management, employees, or partners, be liable for any direct or indirect damages, financial loss, or loss of data arising from or related to your use of the website, the sportsbook, or the casino. You agree that participating in the games is entirely at your own risk and you acknowledge that you run the risk of losing money when playing games of chance.
8. Changes to Terms and Applicable Law
Koko Bet reserves the unconditional right to modify, update, or revise these Terms and Conditions at any time at its sole discretion. Significant changes will be communicated to you via a notification in your account prior to taking effect. It is your responsibility to check this page regularly. By continuing to use the services after any changes, you accept the revised terms.
If you have questions about any of the provisions in these Terms and Conditions, please contact our customer service. Our team is available day and night via the live chat on the website to answer all your questions or clarify any ambiguities.